Read on for some of our most frequently asked questions.

How do you set your prices?

Prices are set based on your location, the number of other pickups in your area, and the amount of trash.

Do you provide a receptacle?

We do not provide a can for you, but if you like we can pick you up a 64 gallon Toter that is sufficient for most residential customers.  We will invoice you for the cost of the can.

Do you offer recycling?

We do not offer recycling at this time.

When are payments due?

We will invoice you 30 days after your start date with payments due in 20 days.  We can send your statement via email or mail.

What kind of payments are accepted?

You can mail us a check, pay your bill online or by phone via ACH debit from your checking account (no charge) or with Visa, MasterCard, Discover or American Express (credit card payments subject to a convenience fee).  We recommend Auto Pay so you don’t have to think about it every month!  We prefer you use your online banking or choose to use ACH from your account.  These methods save us the extra fees credit cards charge.

What if I have extra trash or unusual items?

Contact us for a special pickup of bulky or unusual items.  These things usually require a separate visit with a different vehicle.  Prices vary with each situation.  Extra bags of trash will usually be picked up with the weekly visit, but may be subject to an additional charge at the discretion of our employees.